Service Excellence Advocate

4 days ago


Phenix City, Alabama, United States Magnolia Greene Full time
Job Overview
Magnolia Greene is seeking a highly skilled Customer Service Advocate I to join our team. In this role, you will be responsible for providing exceptional customer service, processing payments, and managing inventory.

Estimated Salary: $35,000 - $45,000 per year, depending on location and experience.

About the Role
  • Work as a customer service advocate in a call center/front counter environment.
  • Receive/collect payments from customers using cash, check or credit card in billing system via phone or in person.
  • Assist customers in placing orders for services, troubleshooting equipment with existing service in person or on the phone.
  • Issue and receive equipment at front counter, add to inventory or check for repair.
  • Schedule and setup install/service calls.

Key Skills:
  • Customer service experience.
  • Money handling skills.
  • Basic arithmetic operations.
  • Self-motivation.
  • Computer skills.
  • Tech-savviness.

Education and Training:

A High School Diploma or equivalent is required.


Benefits:

This is a part-time position.

As a Customer Service Advocate I, you will have the opportunity to work in a dynamic environment and make a positive impact on our customers' lives.



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