Service Excellence Advocate
4 days ago
Magnolia Greene is seeking a highly skilled Customer Service Advocate I to join our team. In this role, you will be responsible for providing exceptional customer service, processing payments, and managing inventory.
Estimated Salary: $35,000 - $45,000 per year, depending on location and experience.
About the Role
- Work as a customer service advocate in a call center/front counter environment.
- Receive/collect payments from customers using cash, check or credit card in billing system via phone or in person.
- Assist customers in placing orders for services, troubleshooting equipment with existing service in person or on the phone.
- Issue and receive equipment at front counter, add to inventory or check for repair.
- Schedule and setup install/service calls.
Key Skills:
- Customer service experience.
- Money handling skills.
- Basic arithmetic operations.
- Self-motivation.
- Computer skills.
- Tech-savviness.
Education and Training:
A High School Diploma or equivalent is required.
Benefits:
This is a part-time position.
As a Customer Service Advocate I, you will have the opportunity to work in a dynamic environment and make a positive impact on our customers' lives.
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