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Key Holder
2 months ago
Job Summary:
We are seeking a highly motivated and results-driven Key Holder to join our team at Lands' End. As a Key Holder, you will play a critical role in driving sales and enhancing the customer experience by providing proactive sales assistance and support.
Key Responsibilities:
- Drive sales growth by identifying and capitalizing on sales opportunities
- Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner
- Work collaboratively with the store management team to lead a positive customer and employee culture
- Assist in driving operational activities, including inventory management and visual merchandising
- Develop and implement strategies to increase sales and improve customer satisfaction
- Conduct regular sales analyses to identify trends and areas for improvement
- Communicate effectively with customers and fellow employees to ensure seamless customer service
- Participate in visual merchandising and store displays to create an engaging and inviting shopping environment
Requirements:
- Demonstrated leadership ability and a proven track record of driving sales growth
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and analytical skills
- Ability to lift boxes up to 40 pounds and stand for long periods of time
- High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- A comprehensive training program to ensure success in the role