Retail Customer Service Associate
4 days ago
We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities:- Provide exceptional customer service to members, responding to their needs and resolving issues in a timely and professional manner.
- Operate a cash register, process transactions, and maintain a clean and organized checkout area.
- Assist members with purchasing decisions, locate merchandise, and promote products and services.
- Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet sales and service goals.
- Maintain a positive attitude, greet members, and thank them for their business.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Strong communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Competitive hourly wage and performance-based bonus awards.
- Opportunities for career advancement and professional growth.
- A comprehensive benefits package, including medical, vision, and dental coverage.
- Paid time off, parental leave, and bereavement leave.
- Discounts on merchandise and services.
At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.
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