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Customer Service Representative

2 months ago

Gatlinburg, Tennessee, United States Chesapeake's Full time
Job Overview

Chesapeake's is seeking a highly skilled and charismatic individual to join their team as a Host. This role is perfect for someone who excels in providing exceptional customer service and has a passion for creating a warm and welcoming atmosphere for guests.

Key Responsibilities:

  • Ensure the restaurant is well-organized and efficiently managed, with a focus on maintaining a clean and safe environment for guests and staff.
  • Provide top-notch customer service by greeting guests with a smile, explaining our seating system, and ensuring their needs are met throughout their dining experience.
  • Communicate effectively with management and staff to maintain a smooth and efficient service.
  • Assist with maintaining a high level of customer satisfaction by addressing any concerns or issues in a professional and courteous manner.
  • Work collaboratively with the team to achieve exceptional service standards and contribute to a positive and productive work environment.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and staff.
  • Ability to work in a fast-paced environment and maintain a high level of energy and enthusiasm.
  • Strong problem-solving skills and ability to think on your feet.
  • Ability to lift and carry 30 pounds frequently, as well as stand, bend, and walk for extended periods.
  • Availability to work a variety of shifts, including evenings and weekends.

Benefits:

  • Medical, vision, and dental insurance.
  • Meal discounts.