Healthcare Operations Manager
4 days ago
Beckman Coulter Life Sciences has been a trusted partner to its customers for over 80 years. With a rich legacy, the company continues to empower those seeking answers to life's most important scientific and healthcare questions.
Job Responsibilities:
This role involves managing customer care escalation processes, ensuring that customer interactions are seamless and efficient. The successful candidate will have excellent communication skills and be able to resolve complex issues quickly.
Key Performance Indicators:
• Resolve customer complaints efficiently
• Improve customer satisfaction ratings
• Develop and implement effective customer care strategies
Compensation:
The successful candidate can expect a salary range of $80,000 - $110,000 per year, based on location and experience.
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