IT Operations Specialist

3 weeks ago


Twin Falls, United States Ignite Retail Technology Full time
About the Role

We are seeking a Senior Technical Support Lead to join our IT department. As a key member of our team, you will be responsible for leading technical support operations and resolving complex IT challenges.

This senior-level role requires expertise in networking, Linux, SQL, and troubleshooting, combined with leadership and documentation skills.

The ideal candidate will have a Bachelor's Degree in IT or equivalent experience and 5+ years of customer service experience. Additionally, you will need advanced certifications in Networking and Linux Administration, as well as expert-level proficiency in SQL for troubleshooting and queries.

Responsibilities:

  • Manage escalated service tickets and lead resolution efforts.
  • Create, update, and refine knowledge-base documentation and training materials.
  • Build and configure Traffic Cop devices, troubleshoot network configurations, and manage system modules.
  • Configure and troubleshoot firewall rules, network topologies, and trigger configurations.
  • Conduct client acceptance testing and provide polished, comprehensive documentation.
  • Mentor and support junior team members, fostering a collaborative environment.
  • Provide advanced customer support via phone, email, and remote tools.
  • Diagnose and resolve complex hardware, software, and network issues.
  • Collaborate with third-party platforms, such as Gilbarco and Verifone portals.
  • Lead the implementation of practices to optimize IT resources.

What We Offer:

  • A highly competitive salary of $95,000 - $115,000 per year, depending on experience.
  • A dynamic and innovative work environment.


  • Twin Falls, Idaho, United States J.D. Heiskell & Companies Full time

    Job OverviewAgricultural Operations Specialist Opportunity at J.D. Heiskell & Companies.J.D. Heiskell & Companies, a leading agricultural business, is seeking an experienced Agricultural Operations Specialist to join our team. This role will play a vital part in ensuring the efficient production and delivery of high-quality feed products to our customers. As...


  • Twin Falls, Idaho, United States St. Luke's Health System Full time

    Company OverviewAt St. Luke's Health System, we strive to create a supportive and inclusive work environment where our staff can thrive.We are Idaho's largest employer with over 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers.Salary and BenefitsA competitive salary package is offered to our nurses.Our...

  • Logistics Specialist

    1 month ago


    Twin Falls, United States Domino's Franchise Full time

    Job OverviewDomino's Franchise is seeking reliable Logistics Specialists to join our team as Vehicle Operators.About the RoleThis is a fantastic opportunity for individuals who are passionate about delivering excellent customer service while ensuring timely and efficient delivery of products. As a Logistics Specialist, you will be responsible for operating...


  • Twin Falls, Idaho, United States First Federal Savings Bank Full time

    As a Customer Service Center Specialist at First Federal Savings Bank, you will be part of a dynamic team committed to delivering outstanding customer experiences. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key responsibilities include providing customer support via phone,...


  • Twin Falls, Idaho, United States Quality Liquid Feeds, Inc Full time

    Quality Liquid Feeds, Inc. is a leading manufacturer of liquid feeds, and we are seeking a skilled Maintenance and Operations Specialist to join our team.Job DescriptionThis position is responsible for performing cost-effective, preventative, corrective, and emergency maintenance on plant facilities and equipment to minimize downtime within the facility. The...


  • Twin Falls, Idaho, United States Walmart Full time

    Job OverviewWe are seeking a highly skilled Bakery Operations Specialist to join our team at Sam's Club. This role involves preparing fresh baked items daily for our members, utilizing recipes and organization skills to ensure high-quality products.Key Responsibilities:Bakery Department Management: Collaborate with the bakery team to maintain a clean, safe,...


  • Twin Falls, ID, United States Elwood Staffing Full time

    About the Role:We are seeking a skilled Manufacturing Operations Specialist to join our team at Elwood Staffing. This is a Temp-to-Hire position with a competitive hourly rate of $17.00-$18.50.As a Manufacturing Operations Specialist, you will be responsible for ensuring the smooth operation of our production line. This includes monitoring the automatic...


  • Falls Church, Virginia, United States Specialist Office Full time

    Medical Assistant RoleWe are looking for a highly skilled Medical Assistant to join our team at Specialist Office in Falls Church, VA. As a Medical Assistant, you will play a critical role in providing exceptional patient care and supporting the delivery of high-quality medical services.ResponsibilitiesTriage patients and provide clinical assistance as...


  • Twin Falls, Idaho, United States OneStaffMedical Full time

    OneStaff Medical: A Commitment to Excellence in Healthcare StaffingWe are OneStaff Medical, a nationally recognized and independently-owned staffing firm dedicated to providing exceptional services to our candidates and clients.A work ethic forged in the Midwest, we stand by your side and help you find your dream assignment anywhere in this great country. We...


  • Falls Church, Virginia, United States Catalyst Operations & Analytic Full time

    Career Opportunities at Catalyst Operations & Analytic:Catalyst Operations & Analytic is a dynamic and growing company that offers a variety of career opportunities. We are seeking highly skilled professionals to fill multiple positions as Targeters.A successful Targeter will have a strong background in intelligence analysis, be able to work independently,...


  • Twin Falls, Idaho, United States MOUNTAIN LAND REHABILITATION LLC Full time

    About the RoleAs an HR Manager at Mountain Land Rehabilitation LLC, you will be responsible for overseeing benefits administration, employee relations, compliance, and policy implementations. You will work closely with leadership and cross-functional teams to develop and execute HR strategies that drive employee engagement and retention.You will lead HR...


  • Twin Falls, United States St. Luke's Health System Full time

    We are seeking a skilled Diagnostic Imaging Specialist to join our team at St. Luke's Health System in Twin Falls, Idaho.**Job Summary:**The Diagnostic Imaging Specialist will be responsible for operating and maintaining advanced imaging equipment, including MRI machines, to provide high-quality diagnostic images for patients.**Key Responsibilities:Operate...


  • Twin Falls, Idaho, United States St. Luke's Health System Full time

    About the RoleWe are seeking a skilled Diagnostic Imaging Specialist to join our team at St. Luke's Health System in Twin Falls, Idaho.As a Diagnostic Imaging Specialist, you will play a vital role in delivering high-quality patient care and contributing to the success of our imaging department.You will be responsible for operating advanced medical imaging...


  • Twin Falls, Idaho, United States Jobot Full time

    We are seeking an experienced Food Process Specialist to join our team. As a Food Process Specialist, you will be responsible for ensuring the smooth operation of our food processing facilities.The ideal candidate will have a degree in Chemical Engineering or Food Science Technology and at least 5 years of experience in the food and beverage industry.You...


  • Twin Falls, Idaho, United States Uniti Med Full time

    Uniti Med is a leading healthcare organization seeking a skilled Radiology Imaging Specialist to join their team for a travel job in Idaho. The successful candidate will work as a Diagnostic Medical Technologist, responsible for operating and maintaining computed tomography (CT) scanners. This 13-week contract will require the specialist to work 40 hours per...


  • Twin Falls, Idaho, United States St. Luke's Health System Full time

    Job OverviewAt St. Luke's Health System, we're seeking a skilled Interventional Radiology Specialist to join our team in Twin Falls, Idaho.Key Responsibilities:Perform various interventional radiology procedures, including drain placements, tunneled catheter insertions, and bone biopsies.Collaborate with radiologists and other healthcare professionals to...


  • Twin Falls, Idaho, United States National Association of State Departments of Agriculture Full time

    NASDA is seeking an experienced Data Collection Specialist to join our team. As a Field Enumerator, you will be responsible for conducting surveys and gathering data from farm operators and other stakeholders. This is a great opportunity to work in a dynamic environment and contribute to the growth of the agricultural industry.In exchange for your hard work...


  • Falls Church, Virginia, United States IT Partners,Inc Full time

    **Job Title:** Transformation SpecialistWe are seeking a highly skilled Transformation Specialist to join our team at IT Partners, Inc. This role involves applying strategic and change management skills to support organizational transformation efforts.Responsibilities:Develop and implement strategies to drive change within the organization.Apply knowledge of...


  • Twin Falls, Idaho, United States NAPA Auto Parts Full time

    About UsNAPA Auto Parts is a leading provider of automotive parts and services. We are dedicated to delivering exceptional customer experiences and building strong relationships with our customers and partners.Job DescriptionWe are seeking a highly skilled Accounting Support Specialist to join our team. As an Accounting Support Specialist, you will be...


  • Twin Falls, Idaho, United States St. Luke's Health System Full time

    About the RoleWe are seeking a highly skilled Diagnostic Imaging Specialist to join our team at St. Luke's Health System.Key ResponsibilitiesTo perform various diagnostic imaging procedures, including nuclear medicine scans, to assist in patient diagnosis and treatment.To operate advanced imaging equipment, such as Siemens systems, to ensure high-quality...