Banking Operations Specialist

2 days ago


Twin Falls, Idaho, United States First Federal Savings Bank Full time

As a Customer Service Center Specialist at First Federal Savings Bank, you will be part of a dynamic team committed to delivering outstanding customer experiences. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key responsibilities include providing customer support via phone, email, and chat; processing transactions and responding to member inquiries; and collaborating with internal teams to resolve complex issues. To succeed in this position, you must possess a high school diploma or equivalent and have prior experience in customer-facing roles or call center operations. Benefits include a competitive salary ($45,000-$60,000/year), comprehensive health insurance, paid time off, and opportunities for career advancement.



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