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Assistant General Manager

3 months ago


Fort Worth, Texas, United States Quorum Hotels Full time
Assistant General Manager Job Description

The Holiday Inn Express is seeking a highly skilled and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for maximizing guest satisfaction and ensuring the efficient operation of the hotel.

Key Responsibilities:
  • Supervise Operating Departments: In the absence of the General Manager, you will oversee the operation of various departments, including Guest Services, Food & Beverage, Food Production, Engineering, Sales, and Housekeeping.
  • Assist the General Manager: You will work closely with the General Manager to achieve hotel profitability through revenue generation, cost control, guest satisfaction, and employee development.
  • Lead by Example: As a role model, you will maintain high standards of personal appearance and grooming, and ensure that all employees receive fair and equitable treatment.
  • Ensure Compliance: You will ensure that all departments comply with hotel standards, regulations, and certification requirements.
  • Develop and Implement Training Programs: You will assist the General Manager in developing and implementing training programs to enhance employee skills and knowledge.
  • Monitor and Improve Operations: You will conduct regular property walks to ensure proper cleaning and sanitization, and identify areas for improvement.
Requirements:
  • Experience: At least 3+ years of progressive experience in a rooms and/or food and beverage operation.
  • Education: A 4-year college degree is preferred.
  • Skills: Proficient in Windows Operating Systems and previous supervisory experience required.