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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support, and helping them to achieve their financial goals.
Key Responsibilities- Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and providing them with tailored solutions.
- Insurance and Financial Services: Educate customers about insurance options and financial services, and help them to make informed decisions.
- Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
- Competitive Compensation: Earn a competitive hourly pay plus commission/bonus.
- Benefits: Enjoy paid time off (vacation and personal/sick days), 401k, and growth potential/Opportunity for advancement within our agency.
- Licensing and Training: Receive licensing paid by our agency and participate in ongoing training and development programs.
- Interest in Insurance and Financial Services: Have a genuine interest in marketing products and services based on customer needs.
- Excellent Communication Skills: Possess excellent written, verbal, and listening communication skills.
- People-Oriented: Be a people-oriented individual with a strong focus on customer satisfaction.
- Detail-Oriented: Demonstrate attention to detail and a proactive approach to problem-solving.
- Team Player: Be able to work effectively in a team environment.
Our agency, Chris Bolton - State Farm Agent, is dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Phoenix, AZ and specialize in providing insurance and financial services to our customers, including auto insurance, home insurance, life insurance, and retirement planning.
