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Student Success Advisor

2 months ago


New York, New York, United States New York University Full time
Position Overview

The Division of Programs in Business (DPB) at New York University is in search of an Academic Support Specialist who will play a crucial role in guiding students through their academic journey. This position entails advising students on various academic programs, institutional policies, and procedural guidelines. The advisor will also interpret university regulations and suggest exceptions to policies when necessary.

Qualifications

Essential Education: Bachelor's Degree
Preferred Education: Master's Degree in Student Personnel Administration, Counseling, or a related field
Essential Experience: Minimum of 2 years of relevant experience in student advising or a comparable combination of education and experience.

Required Skills, Knowledge, and Abilities

• Exceptional organizational and interpersonal skills.
• Capability to supervise staff effectively.
• Proficiency in advising and problem-solving.
• Familiarity with standard office software.
• Strong oral presentation and writing skills.
• Ability to resolve issues promptly.

Preferred Skills, Knowledge, and Abilities

• Commitment to providing outstanding customer service.
• Capacity to manage multiple projects and engage with diverse student populations.
• Skill in diffusing conflicts and developing innovative solutions to complex challenges.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $63,900.00 to USD $78,000.00. New York University considers various factors such as the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, and market considerations when extending an offer. This pay range represents base pay only and excludes additional items such as incentives, bonuses, or other compensation.

Since its inception, New York University has been a respected institution dedicated to higher education and applied learning. It has evolved into a leader in professional education, offering a variety of graduate and undergraduate degrees, as well as continuing education courses and credentials.

New York University is committed to fostering an environment of inclusion, diversity, belonging, equity, and access throughout the institution.

New York University aims to be among the greenest urban campuses in the nation and carbon neutral by 2040.

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