Guest Services Representative

7 days ago


Midland, Texas, United States Platinum Companies Full time
About the Position

We are seeking a dedicated and detail-oriented Guest Services Representative to join our team at Platinum Companies. The successful candidate will be responsible for providing exceptional guest services and ensuring that all guest rooms meet the highest standards of cleanliness and comfort.

Responsibilities:
  • Provide excellent customer service and respond to guest requests and concerns.
  • Maintain high standards of cleanliness and organization in all guest rooms and public areas.
  • Operate laundry equipment and ensure an adequate supply of clean linens.
  • Anticipate and address guests' needs promptly and professionally.
Requirements:
  • High school diploma or equivalent required.
  • Previous housekeeping or customer service experience preferred.
  • Ability to lift up to 20 pounds and stand for long periods.
  • Excellent communication and customer service skills.


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