Part-Time Sales Associate

4 days ago

Dearborn, Michigan, United States Great Lakes Ace Hardware Full time

**Job Overview**

At Great Lakes Ace Hardware, we are committed to providing excellent customer service and ensuring a positive shopping experience for our customers. As a Part-Time Sales Associate, you will be responsible for maintaining a good company image and promoting our goodwill through your attitude, appearance, and concern for the profitability of the entire store.

Key Responsibilities:

  • Operate cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA.
  • Process refunds and/or issues in-store merchandise credit to customers for returned merchandise.
  • Use loss prevention techniques to reduce shortages and prevent shoplifting.
  • Follow GLA policies and procedures for all transactions.
  • Engage the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them.
  • Maintain familiarity with all ads, rebates, and special pricing; report pricing errors to management.
  • Answer telephones and refer all calls to the proper department through the use of the paging system and two-way radios.
  • Greet all customers and assist in answering questions about merchandise.
  • Aid customers in locating merchandising in store, on acehardware.com, as well as processing special orders.

Requirements:

  • No prior experience or training necessary.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals.
  • Ability to speak effectively with customers or associates of the organization.
  • Ability to understand and respond to verbal instructions or questions.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Compensation: $12.00 per hour

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