Ambitious Gaming Team Leader
1 day ago
Immersive Gamebox is a cutting-edge entertainment company that's revolutionizing the way we play video games. Our immersive team challenges take place in interactive Gameboxes, where players work together to win. These Gameboxes feature advanced technologies like projection mapping, touch screens, motion tracking, and surround sound, all without the need for headsets.
We're on the lookout for individuals who want more than just a job - they want to be part of a dynamic company that's disrupting an entire industry. With Immersive Gamebox, you'll have the opportunity to push your boundaries, collaborate with talented colleagues, and contribute to building a business that's truly innovative.
The Job:
As a Team Member and Supervisor at Immersive Gamebox, you'll be the face of our brand and its values. You'll understand that every interaction with our visitors is just as important as the next. Your role will involve leading the team and fostering relationships with our customers, ensuring their experience exceeds expectations and sets new standards.
If you believe you'd be an excellent fit for this exciting role and can bring energy and enthusiasm to our team, read on for more information about the key responsibilities and requirements.
Key Responsibilities- Welcome all visitors to the Gamebox space and provide exceptional customer service.
- Host and monitor teams through their experience, guaranteeing a seamless and enjoyable journey.
- Maintain cleanliness and presentability of the areas, ensuring a welcoming atmosphere for all.
- Stay up-to-date with bookings and queries, providing timely support to our customers.
- Ensure the equipment and technology are functioning correctly, troubleshooting any issues that arise.
- Answer visitor inquiries and promote the experience to passers-by, increasing our visibility and appeal.
- Communicate and cooperate with other venue staff and the wider team, fostering a collaborative environment.
- Be responsible for opening or closing the venue, ensuring a smooth transition between shifts.
- Support the venue management in leading and developing the team, driving growth and improvement.
- Previous experience in hospitality, retail, or entertainment for at least 2 years.
- Organized and detail-oriented, with a consistent positive attitude.
- Confident in using computer and tablet technology.
- Willing to work flexible hours and adapt to changing circumstances.
- Excellent communication skills, with the ability to build strong relationships with our visitors.
We're looking for someone with an optimistic and enthusiastic attitude, a strong sense of ownership, and the ability to thrive in a fast-paced environment. If you're passionate about delivering exceptional customer experiences and are committed to excellence, we'd love to hear from you
Benefits:
- New and exciting concept with ambitious growth plans.
- A chance to test our games before they're released to the public.
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