UX Lead

4 weeks ago


Charlotte, North Carolina, United States Diverse Lynx Full time
User Experience Lead

At Diverse Lynx LLC, we're seeking a seasoned User Experience Lead to drive our digital transformation journey. As a key member of our team, you'll analyze and define requirements for enhancing the end-user experience across various enterprise functions.

This is an excellent opportunity to leverage your 10+ years of experience in user research, analysis, and design to make a meaningful impact on our organization. Your expertise will help us identify areas for improvement in user workflows and processes, ensuring seamless experiences for our customers and employees.

The ideal candidate will have a strong understanding of business process modeling and analysis techniques, as well as experience working with cross-functional teams to drive change. If you're passionate about technology and user experience (UX) design, this role may be the perfect fit for you.

Here are some of the key responsibilities:
  • Partner with stakeholders in IT, HR, Access Management, and other departments to identify areas for improvement.
  • Conduct qualitative and quantitative user research to understand user needs and pain points.
  • Develop and maintain journey maps, persona-specific user stories, wireframes, and functional workflows.

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