Field Systems Engineer

2 weeks ago


Jefferson City, Missouri, United States Huber & Associates Full time
Job Summary

We are seeking a highly skilled Field Systems Engineer to join our team at Huber & Associates. As a Field Systems Engineer, you will be responsible for providing technical support and desktop management services to our clients in the public and private sector.

Key Responsibilities:

  • Provide technical support for all computer end-user related needs, including troubleshooting desktop support, installations & upgrades
  • Diagnose computer hardware and software programs
  • Administer and support end-user technologies for a wide range of clients
  • Understand and communicate technical information to clients
  • Install, configure and maintain end-user technologies, including mobile technologies
  • Administer and troubleshoot basic network issues, file sharing services; add or upgrade end-user software and configure peripherals
  • Maintain documentation of client issue resolution and related processes and procedures
  • Support common business and productivity software
  • Assist clients with requests for technology services and engage appropriate IT personnel via helpdesk ticketing system
  • Maintain confidentiality with regard to client information by following sound security protocols

Requirements:

  • Experience with Microsoft 365, Apple or Google G-Suite solutions
  • Experience with basic network troubleshooting

As a Field Systems Engineer at Huber & Associates, you will have the opportunity to work with a diverse set of clients and technologies, and to develop your skills and expertise in a fast-paced and dynamic environment.

We are committed to excellence in our internal company operations as well as in our business practices. Our employee's research cuts through the fog of complexity in IT; we are able to demystify the many evolution's and innovations. In addition to communicating well with clients, we are experts at integrating a client's existing hardware and software with new technologies.

We are a Woman Owned Business Enterprise (WBE) certified by the state of Missouri and an IBM Premier Business Partner and we service both private and public sectors.



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