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2 months ago
Airwallex is a leading unified payments and financial platform for global businesses. Our proprietary infrastructure and software empower over 100,000 businesses worldwide to manage their financial operations, including business accounts, payments, spend management, and treasury, at a global scale.
We have a team of over 1,500 talented professionals located across more than 20 offices globally. Our company is valued at US$5.6 billion and backed by world-leading investors, including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures, and Mastercard.
About the TeamThe Operations team at Airwallex ensures the smooth functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex's mission to empower businesses globally.
Job Responsibilities- Conduct holistic risk reviews of merchants through various workflows, assessing risk and the merchant experience, and documenting new trends or riskiness.
- Develop and implement risk management strategies to minimize exposure and ensure compliance with regulatory requirements.
- Collaborate with cross-functional partners to understand merchant business activities and communicate risk trends and patterns to stakeholders.
- Provide guidance to team members and stakeholders on risk-related matters and develop training programs to enhance risk awareness.
- Manage daily case management and ensure timely resolution of risk-related issues.
- At least 3 years of experience in fraud/credit risk/compliance functions, with a strong understanding of credit risk evaluation methodologies.
- Experience in payment acquiring products and payment industry, including cards and local payment methods.
- Exceptional data analytics skills and resourcefulness, with the ability to recognize non-obvious patterns and think critically.
- Excellent team player capable of learning and sharing knowledge across a global team, with strong communication and problem-solving skills.