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Store Manager in Training
2 months ago
We are seeking a highly motivated and detail-oriented Store Manager in Training to join our team at GNC. As a key member of our retail operations team, you will be responsible for learning the overall operations of a retail store under the direction of a Store Manager or District Manager.
Key Responsibilities- Facilitate an exceptional customer service experience through all channels of interaction by following GNC's prescribed selling methods.
- Drive GNC's loyalty programs and incentives for successful engagement of customers.
- Monitor best sellers, identify product demand, and update management regarding trends.
- Facilitate community engagement and client loyalty through innovative and creative outreach.
- Supervise and lead store team under management guidance; communicate sales targets and drive team performance.
- Review all training resources and complete assigned modules to understand product assortment and answer product questions based on Company-approved information.
- Ensure company assets are protected and not exposed to risks and conflicts of interest.
- Partners with management to handle escalated customer service issues; supports management in monitoring store's Loss Prevention activities and escalates concerns.
- Keep store clean and uncluttered.
- Perform all register operations. Complete all daily register and store open/close functions and bank deposits according to GNC policies and procedures.
- Minimum high school diploma required or associate degree in business or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.
- 2+ years of retail sales experience and prior management/supervisory experience preferred.
- High degree of proficiency in MS Office Suite, Outlook & Internet applications.
- Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
- Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
- Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients.
- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
- Ability to work with and influence subordinates, peers, and senior management.
- Self-motivated with critical attention to detail, deadlines, high sense of urgency and reporting.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
- Ability to work overtime as necessary.
- Must be available to work evenings, weekends, and holidays.
- Must have a current driver's license.
