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Customer Experience Specialist

2 months ago

Nederland, Texas, United States Home Furniture Plus Bedding Full time
Job Overview

Home Furniture Plus Bedding is seeking a highly motivated and customer-focused Sales Representative to join our team. As a Sales Representative, you will be responsible for building and maintaining strong relationships with customers, guiding them through our extensive furniture collections, and ensuring a memorable shopping experience.

Key Responsibilities
  • Develop and maintain a deep understanding of our furniture products and collections
  • Provide exceptional customer service and support to ensure customer satisfaction
  • Utilize strong communication and interpersonal skills to build and maintain relationships with customers
  • Stay up-to-date on industry trends and product knowledge to provide expert advice to customers
  • Use basic computer software and online tools to enhance the customer experience
Requirements
  • Strong customer service and relationship-building skills
  • Exceptional interpersonal and communication skills
  • A self-motivated mindset and a drive to consistently meet sales targets
  • Creative problem-solving abilities
  • Proficiency with technology and basic computer software
What We Offer
  • A competitive compensation package
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with employer match
  • Paid time off (PTO)
  • A comprehensive training program featuring workshops, seminars, and digital learning modules
About Us

Home Furniture Plus Bedding is a premier furniture and bedding retailer with a strong presence in the market. We are committed to fostering a nurturing and inclusive work environment, dedicated to the growth and development of our exceptional employees. Our core values of being prepared, passionate, and proud define who we are, and we strive to make a positive impact in our community.