Principal Consultant, Financial Services Expert

1 month ago


Austin, Texas, United States ServiceNow Full time
Job Description

ServiceNow is a global market leader in providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Key Responsibilities
  • Consult with customers on implementing ServiceNow's Financial Services Operations (FSO) solutions based on best practices for Banking and Insurance.
  • Provide technical guidance and support during sales cycles, on direct engagements with customers and partners, and advocate for customer needs within ServiceNow.
  • Develop and implement technical solutions aligned with customer business problems and ServiceNow Implementation Best Practices.
  • Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues.
  • Mentor developers and technical consultants on technical design standards and best practices.
Requirements
  • At least 8 years of consultation and/or configuration experience implementing highly configurable technologies to automate processes in financial services.
  • Experience in financial services consulting, digital transformation, or software implementation within the banking, investment, or insurance sectors.
  • Familiarity with industry-leading software platforms such as ServiceNow, Oracle Financial Services, SAP, Pega, Salesforce Service Cloud, Temenos, or similar.
  • Minimum of 5 years of experience developing enterprise architectures and technical roadmaps with integrations with Customer Facing Portals, Core Banking Platforms, Core Insurance Platforms, Transactional Based Systems, Document Management Platforms, Data Warehouses, etc.
What We Offer
  • A dynamic and inclusive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation and benefits package.

ServiceNow is an equal opportunity employer and welcomes applications from diverse candidates. We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, please contact us for assistance.



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