Customer Experience Associate

3 weeks ago


Lakeside, United States Planet Fitness Full time

Planet Fitness is seeking a Customer Experience Associate to join our team. As a Member Services Representative, you will play a critical role in ensuring that our members receive exceptional customer service.

**Job Summary:**

The Customer Experience Associate is responsible for delivering exceptional customer service to our members, prospective members, and guests. This includes handling front desk activities, facilitating updates to member accounts, and responding to member inquiries.

**Required Skills and Qualifications:**

To succeed in this role, you must have excellent communication skills, basic computer proficiency, and a passion for fitness and health. You should also be able to work effectively in a fast-paced environment, maintain a positive attitude, and demonstrate exceptional customer service skills.

**Benefits:**

We offer a competitive salary of $14.00 per hour, along with a range of benefits that include company-sponsored fitness events, leadership development plans, and more. Our locations are committed to providing a Judgement Free Zone, where everyone feels welcome and empowered to achieve their wellness goals.

**Estimated Salary:** $28,960 per year (based on 40 hours/week)



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