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Server Assistant

2 months ago

New York, New York, United States Tao Group Hospitality Full time
Job Summary

We are seeking a highly skilled and professional Front Service Assistant to join our team at Tao Group Hospitality. As a Front Service Assistant, you will be responsible for providing exceptional guest service, ensuring a seamless dining experience, and maintaining a clean and organized environment.

Key Responsibilities
  • Guest Service: Anticipate and accommodate the needs of our guests, ensuring their satisfaction and loyalty.
  • Table Maintenance: Maintain the general cleanliness and orderliness of tables, including banquettes, during service.
  • Communication: Communicate the needs of guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.
  • Station Setup and Maintenance: Properly set up floor and side stations, perform side-work, and maintain general cleanliness of stations and the entire venue.
  • Training and Development: Participate in Tao Group Hospitality's in-venue front waiter training and ongoing training sessions to enhance your skills and knowledge.
Requirements
  • Communication Skills: Ability to write and verbally communicate effectively with guests, team members, and management.
  • Physical Demands: Ability to kneel, bend, and stand for extended periods, move quickly, and lift up to 50 lbs.
  • Teamwork: Ability to work effectively as part of a team, interact with internal and external customers, managers, and coworkers in a professional and courteous manner.
  • Confidentiality: Ability to maintain confidentiality and handle sensitive information.
  • Adaptability: Ability to work in a fast-paced, busy, and sometimes stressful environment.
About Us

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. We are committed to providing exceptional guest service, maintaining a clean and organized environment, and fostering a positive and professional work culture.