Optical Dispenser
3 weeks ago
At LUXOTTICA OF AMERICA INC, we are seeking a highly skilled Licensed Optician to join our team. As a Licensed Optician, you will play a critical role in providing exceptional patient experiences through the selection, measurement, ordering, and fitting of eyewear.
Key Responsibilities:- Custom fit glasses and precisely place prescriptions in lenses.
- Act as a leader in optical acumen, providing guidance and support to peers.
- Take and record measurements, adjust or fit eyewear correctly, ensuring finished eyewear meets standards and patient requirements.
- Explore patient needs and priorities by asking open-ended questions.
- Assist peers with difficult or complex areas of product needs and prescriptions.
- Anticipate problems, explore underlying reasons, and develop long-term solutions to ensure patient satisfaction.
- Operate the point-of-sale system, inputting patient information with accuracy and attention to detail.
- Commit to delivery dates and times, seek feedback, and ask for referrals.
- Take ownership to achieve exceptional results on individual and team goals.
- Present, celebrate, and educate patients at the time of dispensing.
- Maintain a clean, attractive, and organized dispensary appearance, securing and protecting company assets.
- Effectively collaborate with doctors and practice staff to ensure high-quality patient care.
- Inform management of safety opportunities and demonstrate safe work practices.
- Possess a "can-do" spirit, strong drive for results, and a desire for continual learning and improvement.
- Adhere to company policies and procedures, including discounting, promotions, and inventory management.
- High School graduate or equivalent.
- Active state optical licensure; must maintain license.
- Strong customer service skills, including communication, listening, and teamwork.
- Basic math skills and sales skills.
- Familiarity with technology, such as point-of-sale and patient record systems.
We offer a competitive bonus and/or commission plan, which complements our first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
We are an Equal Opportunity Employer and welcome applications from diverse candidates. Native Americans in the US receive preference in accordance with Tribal Law.
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