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Heavy Equipment Service Representative

2 months ago

Stuart, Florida, United States Synergy Equipment Full time
Job Summary

We are seeking a highly skilled and experienced Field Project Specialist to join our team at Synergy Equipment. As a key member of our operations team, you will be responsible for managing all on-site installation, repair, maintenance, and test tasks for our heavy equipment fleet.

Key Responsibilities
  • Troubleshoot and Diagnose Equipment Issues
    • Identify and resolve technical problems with heavy equipment, ensuring optimal performance and efficiency.
  • Perform Routine Maintenance and Repairs
    • Conduct regular equipment clean-up and upkeep, as well as safety reviews and pre-delivery inspections.
    • Inspect, diagnose, repair, recondition, and adjust heavy equipment as required, completing all necessary paperwork.
  • Participate in Training and Development
    • Engage in ongoing training programs directed by our Service Manager, staying up-to-date on the latest equipment technologies and best practices.
  • Ensure Safety and Compliance
    • Maintain tools in good working order, adhering to MSHA and OSHA regulations.
    • Report any shop tools, equipment, or vehicles that are not in a serviceable condition or unsafe to use.
  • Communicate Effectively
    • Collaborate with coworkers and customers to ensure top-quality equipment is always available and customer expectations are exceeded.
    • Provide exceptional service and customer support during field visits or dispatches.
  • Manage Workflows and Schedules
    • Tie workflow to schedule, ensuring efficient use of time and resources.
  • Operate Company Vehicles Safely
    • Drive company vehicles in a safe and responsible manner, utilizing field automation systems as needed.
Requirements
  • Education and Experience
    • Extensive knowledge of diesel engines and construction equipment.
    • Proven field service experience, with a strong track record of troubleshooting, testing, repairing, and servicing technical equipment.
    • Ability to work flexible shifts, including evenings and weekends.
  • Physical Demands
    • Must be physically able to work in a jobsite environment for extended periods, lifting up to 50lbs, bending, squatting, crouching, and reaching.
  • Additional Eligibility Requirements
    • Must undergo a drug test and background check before starting employment.
Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, health savings accounts, 401(k) and Roth retirement options with company match, life and disability insurance, and paid time off. This position is eligible for profit-sharing opportunities.

We prioritize the safety and well-being of our employees, and we are committed to fostering a supportive work environment that promotes professional growth and development. We provide comprehensive training programs to equip our employees with the skills they need to excel in their roles, and we offer career growth opportunities to help individuals advance within the company.