Phone Support Specialist

3 weeks ago


Nottingham, Maryland, United States All State Career School Full time
Job Description

We are seeking an experienced and detail-oriented Call Center Liaison to join our team at All State Career School. In this role, you will provide exceptional customer service to prospective students via the telephone, ensuring a positive and engaging experience.

Key Responsibilities:
  • Phone Support: Respond to incoming phone calls from prospective students, addressing their inquiries and concerns in a timely and professional manner.
  • Information Provision: Share detailed information about our educational programs, services, and campuses to prospective students, highlighting the benefits of choosing All State Career School.
Requirements:
  • Education: A High School Diploma or equivalent is required for this position.
  • Technical Skills: Basic PC skills and the ability to learn customer service applications are essential for success in this role.
  • Communication Skills: Excellent verbal communication skills are necessary to effectively interact with prospective students.

As a Call Center Liaison, you will be expected to meet quality standards, maintain regular attendance, and work efficiently to meet departmental goals. We offer a competitive salary of $38,000 per year, based on industry standards and location.



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