Customer Service Ambassador

1 week ago


Fort Myers, Florida, United States Massage Envy Full time
Company Overview
Massage Envy of Ft. Myers is a wellness-focused franchise that empowers individuals to pursue their passion for helping others. We strive to deliver an exceptional experience and grow our member base to promote total body care.

Salary
The estimated weekly salary for this position ranges from $520 to $720, offering competitive compensation and opportunities for growth.

Job Description
This role involves providing outstanding customer service, promoting the value of Total Body Care, and supporting clinic flow by greeting clients, scheduling services, and addressing questions. Key responsibilities include booking clients for future services, encouraging homecare retail purchases, and educating clients on new and expanded services.

Required Skills and Qualifications
To excel in this position, candidates should possess excellent math and computer skills, be critical thinkers with strong problem-solving abilities, and have great people skills to establish positive relationships with guests. A high school diploma or equivalent, along with previous retail or sales experience, is preferred.

Benefits
This role offers various perks, including competitive base pay, bonuses, and commissions. Additionally, employees enjoy employer-paid healthcare, matching 401(k), paid time off, employee referral bonus programs, and access to in-depth product and service training.

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