IT Support Specialist

2 weeks ago


Macedonia Ohio, United States Great Day Improvements: A Family of Brands Full time
About the Role

We are seeking a highly skilled IT Support Specialist to join our team at Great Day Improvements. As a key member of our technical support team, you will be responsible for providing expert-level user support and customer service to our clients.

Key Responsibilities
  • Server Administration: Configure and maintain virtual servers, preferably in a Hyper-V environment, and ensure high availability clusters are in place.
  • Network Monitoring: Monitor file share and cluster shared volumes, and set up network monitoring alerts to diagnose and repair issues.
  • Backup and Recovery: Perform system audits of backup infrastructure to ensure recovery is possible, and configure and maintain server backup utilities.
  • Technical Support: Respond to and address technical support requests urgently, providing remote and onsite support as needed.
  • Problem-Solving: Research and resolve complex technical issues, and recognize recurring issues and trends to implement preventative measures.
  • Documentation: Log activities in our incident tracking system, and document resolutions for future reference.
  • Mentorship: Mentor and advise Tier I and II Support Technicians on resolutions.
  • On-Call Support: Be on a rotating on-call schedule for after-hours emergencies.
Requirements
  • Experience: Minimum of 3 years' experience with installation, configuration, and troubleshooting of personal computer hardware, software, and peripherals in a networked environment.
  • Skills: Expert-level knowledge of Microsoft Windows and Office products, knowledge and understanding of server technologies and virtualization, and experience with configuring and troubleshooting VoIP telephone systems.
  • Education: Microsoft certifications or coursework towards certification are a plus.
About Us

Great Day Improvements is an Equal Employment Opportunity Employer. We are a family of brands dedicated to providing exceptional service and support to our clients.


  • IT Support Specialist

    3 weeks ago


    Macedonia, Ohio, United States Great Day Improvements: A Family of Brands Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Great Day Improvements. As a key member of our technical support team, you will provide expert-level user support and customer service to our clients, ensuring their technical needs are met with a high level of urgency and professionalism.Key ResponsibilitiesServer...


  • Macedonia, Ohio, United States Great Day Improvements: A Family of Brands Full time

    Job Summary:We are seeking a highly skilled IT Support Specialist to join our team at Great Day Improvements. As a Technical Support Engineer, you will provide expert-level user support and customer service on all company-supported devices, networks, and applications.Key Responsibilities:Configure and maintain virtual servers, preferably in a Hyper-V...

  • Staffing Specialist

    4 weeks ago


    Macedonia, United States Tradesmen International Full time

    The Staffing Specialist (internally titled Project Coordinator) is part of a centrally managed team responsible for effectively and consistently filling client orders with qualified, safety-minded Tradesmen Field Employees (FE’s) across the Tradesmen National footprint with a market specific focus. The Staffing Specialists are a company asset, filling...


  • Macedonia, Ohio, United States SilganDispensing-Careers Full time

    Job OverviewPosition: UtilityLocation: Macedonia, OHEssential Skills: Plastic Injection Molding, Manufacturing Experience, High School Diploma or GEDRole Summary:The Utility role involves executing material transitions, setting up, and managing material supply systems on injection molding machines within the Production Department. This position plays a...


  • Macedonia, Ohio, United States Silgan Dispensing Systems Full time

    Job Title: UtilityLocation: Macedonia, OH, 44056 Required Skills: Plastic Injection Molding Machine, Experience in a Manufacturing Environment, High School / GED Utility OverviewThe Utility role is essential in executing material transitions, setups, and maintaining material feeding systems on injection molding machines within the Production Department. This...


  • Macedonia, Ohio, United States SilganDispensing-Careers Full time

    Job OverviewPosition: UtilityLocation: Macedonia, OHEssential Skills: Plastic Injection Molding, Manufacturing Experience, High School Diploma or GEDUtility Role SummaryThe Utility role involves executing material transitions, setting up, and maintaining material feeding systems on injection molding equipment within the Production Department. This position...


  • Columbus, Ohio, United States Select Specialty Hospital - Columbus Vic Village(Grant) Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at Select Specialty Hospital - Columbus Vic Village(Grant). As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our patients and their families.Key ResponsibilitiesPerform various patient care tasks, including...


  • Columbus, Ohio, United States Compunnel, Inc. Full time

    The Customer Support Specialist serves as the initial point of contact for users reaching out to our IT Service Desk. With a commitment to delivering exceptional customer service, the Specialist handles incoming inquiries, meticulously records all details in a tracking system, and utilizes a knowledge base alongside their expertise to address issues...


  • Macedonia, Ohio, United States Fusion Dynamics Full time

    About Fusion DynamicsWe are a forward-thinking company that values innovation and customer-centricity. Our mission is to provide cutting-edge solutions for our corporate clients, and we're looking for a talented Insurance Specialist to join our team.Your RoleAs an Insurance Specialist for Corporate Clients, you will be responsible for developing and...


  • Independence, Ohio, United States MCPC Full time

    About the RoleWe are seeking an experienced Desktop Support Specialist to join our team at MCPC. As a key member of our IT department, you will be responsible for providing high-level technical support and maintenance to our desktop computing environment.Key ResponsibilitiesInstall, diagnose, repair, maintain, and upgrade all PC hardware and equipment to...


  • Dayton, Ohio, United States Kettering Health Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Kettering Health. As an Administrative Support Specialist, you will provide clerical support to our office, ensuring seamless day-to-day operations.Key ResponsibilitiesProvide exceptional customer service to patients, visitors, and...


  • Dublin, Ohio, United States The Nest Schools Full time

    Job SummaryWe are seeking a highly motivated and experienced Childcare Support Specialist to join our team at The Nest Schools. As a Childcare Support Specialist, you will provide support to our childcare teachers and staff in various capacities, including classroom and kitchen support.Key ResponsibilitiesProvide floating coverage as needed throughout all...


  • Macedonia, Ohio, United States TPC Wire & Cable Full time

    Job Description**Job Title:** Procurement Specialist**Company:** TPC Wire & Cable**Job Summary:** We are seeking a highly skilled Procurement Specialist to join our team. The successful candidate will be responsible for managing and administering inventory management and purchasing activities to ensure proper inventory levels are maintained in compliance...


  • Macedonia, United States Home Depot Full time

    Home Depot - JobID: EBC58105003F4483974AF12B86C42037 [Loss Prevention / Security] As an Asset Protection Specialist at Home Depot, you'll: Prevent financial loss caused by theft and fraud; Support safety and environmental program compliance in your assigned store/multiple stores; Identify incidents of theft and fraud, review CCTV and exception reports,...


  • Youngstown, Ohio, United States Tradesmen International, Inc. Full time

    Join Our Team as a Construction Support SpecialistTradesmen International is actively seeking dedicated Construction Support Specialists for various projects. This is a full-time position with competitive compensation, offering up to $22/hour based on your experience and skill set.Job Responsibilities:Assist in cleaning residential unitsRemove outdated...


  • Columbus, Ohio, United States Jobs for Humanity Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Support Specialist to join our team at Jobs for Humanity. As an Executive Support Specialist, you will play a critical role in ensuring the smooth operation of executive functions and team activities.Key ResponsibilitiesManage the executive's schedule, coordinating meetings and...


  • Macedonia, Ohio, United States Fusion Dynamics Full time

    About UsFusion Dynamics is a forward-thinking company that values innovation and customer-centricity.We are committed to rethinking traditional banking practices and creating a more personalized experience for our customers and employees.Job DescriptionWe are seeking a skilled Insurance Specialist to join our team and support our corporate clients in...

  • IT Support Specialist

    4 weeks ago


    Macedonia, Ohio, United States Great Day Improvements: A Family of Brands Full time

    Position OverviewGreat Day Improvements - Advanced IT Support Technician The Advanced IT Support Technician is responsible for delivering high-level user assistance and exceptional customer service across all company-supported devices, networks, and applications. This role also involves managing Virtual Servers hosted in Hyper-V and requires familiarity with...


  • Macedonia, Ohio, United States Great Day Improvements: A Family of Brands Full time

    Position OverviewGreat Day Improvements - IT Support Technician Tier III The IT Support Technician Tier III is responsible for delivering expert-level assistance and customer service for all devices, networks, and applications supported by the company. This role requires proficiency in managing Virtual Servers within a Hyper-V framework and familiarity with...


  • Macedonia, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...