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Client Support Specialist

2 months ago


Wake Forest, North Carolina, United States Lendmark Financial Services Full time
Loan Consultant I

Lendmark Financial Services is looking for a Loan Consultant I to deliver outstanding customer support and tailored loan options. This position focuses on fostering strong client relationships, driving business growth, ensuring adherence to regulations, achieving monthly targets, and maintaining precision in all tasks.

Key Responsibilities:
  • Greet and assist clients both in-person and via phone
  • Conduct credit and employment verification processes
  • Provide loan recommendations and approvals
  • Facilitate loan closings and collections
  • Advocate for branch products and services
  • Manage daily operations of the branch

Basic Requirements:

  • High School Diploma or equivalent
  • 0-2 years of relevant experience
  • Proficient in cash handling and computer operations
  • Excellent communication abilities
  • Capability to work independently
  • Familiarity with Microsoft Windows applications

Preferred Qualifications:

  • Associate or Bachelor's Degree
  • Bilingual in English and Spanish

Compensation:

  • Salary: $21.00 per hour, commensurate with experience
  • Quarterly incentive compensation available

Work Environment:

  • Office setting