Operations Team Lead
3 weeks ago
About Level99 Entertainment:
We're a dynamic and innovative company offering a unique destination for challenge-based entertainment, craft drinks, and scratch kitchen offerings. Our mission is to provide an unparalleled experience for our guests, focusing on quality, innovation, and customer satisfaction.
The Role:
As the Operations Team Lead, you'll be responsible for overseeing the day-to-day operations of our venue, ensuring seamless execution of events, and providing exceptional customer service.
Key Responsibilities:
- Event Execution: Plan, coordinate, and execute events to meet guest expectations.
- Customer Service: Provide outstanding customer service, addressing guest inquiries and concerns.
- Team Support: Mentor and develop team members, ensuring they have the necessary skills and knowledge to excel in their roles.
Requirements:
- Strong Communication: Excellent verbal and written communication skills, with the ability to effectively interact with diverse stakeholders.
- Time Management: Proven ability to prioritize tasks, manage time, and meet deadlines.
Salary Estimate: $55,000 - $75,000 per year, based on location and experience.
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