Automotive Client Advisor

3 days ago


Frederick, Maryland, United States Audi Frederick Full time
Fulfilling Customer Expectations

The Audi Frederick dealership of Ourisman Automotive Group seeks a diligent Audi Brand Specialist to provide premium customer experiences. This role has an estimated annual salary of $65,000 - $85,000.

Key Responsibilities:

  • Engage customers in a welcoming and professional manner, identifying their needs and offering relevant information.
  • Develop tailored recommendations based on customers' preferences to match their expectations.
  • Facilitate smooth sales processes, guiding customers through vehicle selection, test drives, financing, and finalizing the sale.
  • Educate customers on Audi's innovative features, such as electric and hybrid technologies.
  • Establish strong connections with potential customers, following up on leads and nurturing relationships to drive sales.
  • Exceed individual sales targets while contributing to the overall performance of the dealership.
  • Ensure accurate and efficient processing of sales contracts, financing applications, and other essential documents.
  • Support maintaining the dealership's visual appeal and organization, showcasing vehicles attractively.
  • Monitor customer satisfaction post-purchase and address any concerns.

Essential Qualifications:

  • Previous sales experience in the automotive or luxury retail industries.
  • Superior communication and interpersonal skills to effectively interact with customers and comprehend their needs.
  • Proficiency in Microsoft Office Suite and knowledge of dealership management software is beneficial.
  • A valid driver's license with a pristine driving record.


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