Bilingual Customer Service Ambassador

2 weeks ago


Mesquite, Texas, United States Planet Fitness Full time
{"Job Title": "Bilingual Member Services Representative", "Job Summary": "At Planet Fitness, we're passionate about creating a judgement-free zone where our members can achieve their fitness goals. As a Bilingual Member Services Representative, you'll play a key role in delivering exceptional customer service to our members, prospective members, and guests. Your fluency in Spanish will enable you to connect with our diverse membership base and provide a personalized experience that exceeds their expectations.", "Responsibilities": "

\t* Greet members, prospective members, and guests with a warm and welcoming smile

\t* Handle front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups

\t* Respond to member questions and concerns in a timely and professional manner

\t* Maintain the neatness and cleanliness of the club

\t* Collaborate with the team to ensure a seamless member experience

", "Requirements": "

\t* Fluency in Spanish (written and verbal)

\t* Customer service background preferred

\t* Basic computer proficiency

\t* Passion for fitness and health

\t* Upbeat and positive attitude

\t* Punctuality and reliability

\t* Exceptional customer service skills

\t* Strong listener with the ability to empathize and problem solve

\t* High School diploma/GED equivalent required

", "Compensation": "$12.00 per hour"}

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