Prosperity Bank Travel Program Manager

2 months ago


Houston, Texas, United States Prosperity Bank Full time

Job Summary

The Travel Club Coordinator will be responsible for organizing activities and travels for Prosperity Bank's Travel Club Account holders. This role requires excellent organizational skills, creativity, and the ability to build strong relationships with customers.

Key Responsibilities

  • Distribute quarterly newsletters to keep customers informed about upcoming events and travel opportunities.
  • Host monthly events and activities for Travel Club members, including travel planning and coordination.
  • Manage event reservations, payments, and liability release forms for all travelers.
  • Assist customers with business transactions related to their Travel Club accounts.
  • Establish and maintain strong customer relationships to promote Travel Club membership and growth.
  • Collaborate with Area Sales Development, Area Managers, and Area Executives to build Travel Club membership in supported areas.
  • Open, revise, and close accounts for Travel Club customers, ensuring all necessary approvals are obtained.
  • Represent Prosperity Bank on trips and ensure all reporting is completed accurately and on time.
  • Follow established Travel Club procedures and guidelines to ensure compliance and efficiency.

Requirements

  • High school graduate or equivalent.
  • One to two years of office experience, preferably in sales and customer service.
  • Excellent computer skills, including proficiency in Word and Excel.
  • Knowledge of senior travelers and activities.
  • Strong organizational and creative skills.
  • Ability to take overnight and extended trips as needed.


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