Proactive Customer Support Representative

3 weeks ago


Denver, Colorado, United States Bet365 Full time
About the Role

We are seeking a Proactive Customer Support Representative to join our US team, providing assistance, support, and resolution to customer issues in a fast-paced environment. As a key member of our Customer Service team, you will work closely with various departments to ensure seamless customer experiences.

Key responsibilities include utilizing internal tools to investigate customer inquiries, coordinating with departments, and escalating as needed. The ideal candidate will possess excellent communication skills, with the ability to communicate effectively and efficiently with customers via live chat, telephone, and email.

With an estimated salary of $22.40 per hour, increasing to $23.24 post-training, this role offers a competitive benefits package, including company-funded healthcare, a 401(k) with company match, 32 paid days off annually, bonus, on-site fitness facilities, and more.



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