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Server - Hospitality Ambassador

2 months ago

San Antonio, Texas, United States Pyramid Global Hospitality Full time
Job Summary

The Server is a key member of our hospitality team, responsible for delivering exceptional service to our guests in a fast-paced and dynamic environment. As a Server, you will be the face of our resort, ensuring that every guest feels welcome and valued.

Key Responsibilities
  • Provide Exceptional Service: Take orders, deliver food and beverages, and ensure that every guest has a memorable experience.
  • Maintain a Clean and Organized Environment: Reset dining rooms, perform side work, and maintain a clean and organized workspace.
  • Upsell and Promote: Inform guests of daily specials, promote menu items, and offer creative selling opportunities.
  • Provide General Resort Information: Answer questions, provide recommendations, and offer insights into our resort's amenities and services.
  • Work Collaboratively: Interact with resort staff in a professional manner, assisting other departments as needed.
Requirements
  • High School Diploma or Equivalent
  • Prior Hospitality Experience (preferably in a high-volume restaurant setting)
  • Strong Communication and Interpersonal Skills
  • Ability to Work in a Fast-Paced Environment
  • Basic Math Skills and Attention to Detail