Member Experience Representative

3 days ago


Glendale, Arizona, United States Sam's Club Full time
Job Summary

This Sales Associate role is an excellent opportunity to join the Sam's Club team and make a positive impact on our members' shopping experience. With a competitive salary of $20-$28 per hour, this position requires strong customer service and problem-solving skills.

About the Job:

  • Deliver exceptional customer service by responding promptly to member inquiries and resolving issues efficiently.
  • Process transactions accurately, maintain a clean and organized shopping environment, and ensure compliance with company policies and procedures.
  • Maintain safety of facility by conducting regular sweeps, following procedures for handling merchandise, and correcting and reporting unsafe situations.
  • Collaborate with colleagues to achieve sales goals, promote products, and resolve member complaints.

Requirements:

  • High school diploma or equivalent required; some college education preferred.
  • Excellent communication and problem-solving skills; ability to work in a fast-paced environment.
  • Previous retail or customer service experience a plus.

Salary Range: $20-$28 per hour.



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