Welcome Expert

7 days ago


Schaumburg, Illinois, United States The Capital Grille Full time

Detailed Job Description

As a Host at The Capital Grille, you will play a critical role in creating a memorable dining experience for our guests. Your primary responsibility will be to welcome guests and ensure a smooth arrival process. This includes greeting guests warmly, engaging with them in friendly conversation, and managing restaurant wait lists to accurately set guest expectations.

Additional Responsibilities

  • Ensure all guests receive a warm and welcoming greeting upon arrival
  • Provide detailed information about menu offerings and daily specials
  • Answer questions and address concerns in a professional and courteous manner
  • Participate in ongoing training and development to improve skills and knowledge

Working Conditions

  • Work in a fast-paced environment with high levels of customer interaction
  • Stand for long periods and move frequently throughout the restaurant
  • Work varied shifts, including evenings, weekends, and holidays

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