Personal Banker Associate

2 weeks ago


Jacksonville, Florida, United States Fifth Third Bank, N.A. Full time
Job Summary

Fifth Third Bank, National Association is seeking a highly motivated and customer-focused Personal Banker Associate to join our team. As a key member of our Financial Center, you will be responsible for providing exceptional customer service, building relationships, and identifying financial needs to deliver tailored solutions.

Key Responsibilities
  • Use a consultative approach to build customer relationships and identify financial needs.
  • Maintain a thorough knowledge of retail consumer and small business products and services to recommend appropriate solutions.
  • Utilize marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Cross-sell to existing customers and engage in outside sales activities as directed.
  • Establish close working relationships with assigned business partners to provide timely and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals.
Requirements
  • College degree or work experience providing transferrable skills.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort with sales activities and advanced math functions.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
Working Conditions
  • Normal office environment with extended viewing of computer screens.
  • Ability to travel within the affiliate for training and scheduling flexibility.

Fifth Third Bank, National Association is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and engaging work environment that values diversity, equity, and inclusion.


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