Strategic Process Consultant
2 weeks ago
Company Overview
Chamberlain University is a leading institution dedicated to providing high-quality education and training. Our team of experts is committed to delivering exceptional services that meet the evolving needs of our clients.
About the Role
We are seeking an experienced Strategic Process Consultant to join our team. In this role, you will play a key part in driving business growth and improvement by developing and implementing strategic processes and solutions.
Salary Range: $61,720 - $108,335 per annum (dependent on experience)
Job Description
- You will lead various project teams throughout the project lifecycle, defining, analyzing, documenting, and publishing project data, surveys, business processes, and information exchange requirements.
- You will assess benefits post-project to report success and/or reassess next steps.
- You will lead stakeholder briefings, progress status reporting, definition of measures, and generation of project ideas.
- You will build and maintain relationships across the enterprise, understanding initiatives moving forward in other areas of the organization.
- You will conduct business systems process analysis and needs assessments to identify business process improvements.
- You will coordinate User Acceptance Testing (UAT) of respective department functions.
- You will communicate with project teams after UAT execution to inform them of results, including any issues, problems, or risks with the process or application.
- You will lead multiple assignments simultaneously, creating and updating documented project plans, monitoring, and reporting progress to ensure required work is delivered on time.
- You will work closely with all stakeholders to ensure smooth 'go live' when new systems or processes are moved into production.
- You will ensure policies are examined for benefits provided and impediments removed when possible; ensure quality of data and conclusions are justified.
- You will develop and maintain a solid knowledge of various enterprise applications and business processes.
- You will ensure a change management process occurs throughout the organization such that full benefits of innovation are realized, and it embraces principles of continuous improvement.
- You will archive project documentation, test results, and any relevant information according to business standards and processes.
Required Skills and Qualifications
- Bachelor's Degree in Business or a related field.
- Data Analysis experience working with complex reports, compiling/pulling reports, and strong data interpretation skills. Power BI preferred.
- Experience in organizing, facilitation, and leading project teams to effectively achieve desired and timely results.
- Experience with IT systems analysis and design. Preferred.
- Subject Matter Expert on institutional policies and procedures managed by the respective support department required.
- Outstanding communication and interpersonal skills with strong attention to detail.
- 3 years in modeling and designing business processes and analyzing data to support business decisions and hypotheses. Required.
- 3 years in change management, project management, process improvement, and implementation. Required.
- Excellent organization skills: ability to manage tasks and projects.
- Strong functional ability to facilitate process-driven discussions, process map, and support policy-related change.
- Software skills required (Microsoft Project, Word, Excel, PowerPoint, Access, Visio, and Outlook).
- Demonstrated success establishing clear priorities to achieve business outcomes.
- Proven ability to collaborate and build effective relationships with institutional partners.
- Ability to work independently and make sound decisions with minimal supervision and direction.
Benefits
- Health, dental, vision, life, and disability insurance.
- 401k Retirement Program + 6% employer match.
- Participation in Adtalem's Flexible Time Off (FTO) Policy.
- 12 Paid Holidays.
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