Wellness Ambassador

1 month ago


Cranston, Rhode Island, United States Restore Hyper Wellness Full time
Job Overview

Restore Hyper Wellness is seeking a highly motivated and customer-focused individual to join our team as a Hyper Wellness Representative. This role is perfect for someone who is passionate about health and wellness and enjoys providing exceptional customer service.

Key Responsibilities:
  • Maintain a professional and courteous relationship with every client
  • Answer phone calls and return voicemails in a timely manner
  • Book, reschedule, and cancel appointments with ease
  • On-board new clients, obtain waivers, and create Client Profiles in our POS system
  • Check-in and retail-out customer sessions on our POS system
  • Greet customers and usher them to their service of choice
  • Administer all non-medical and non-specialty services
  • Provide service tours, sell packages and memberships
  • Execute opening and closing duties
  • Maintain current product knowledge of all modalities and products
  • Educate clients on all Restore modalities
  • Assist in other store operations, including maintaining store cleanliness and assisting with customer lead reach out
Requirements:
  • A love for health and wellness
  • At least one year of customer service experience in a retail/service environment
  • Availability to work weekends
  • Excellent communication skills
What We Offer:
  • Competitive salary plus commission
  • Flexible schedule in a fun work environment
  • Access to complementary and discounted in-store services
  • Opportunity for growth

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