Wellness Ambassador

4 weeks ago

Cranston, Rhode Island, United States Restore Hyper Wellness Full time

We are seeking a motivated and friendly Hyper Wellness Representative to join our team at Restore Hyper Wellness + Cryotherapy. This role is perfect for individuals who are passionate about health and wellness and enjoy providing exceptional customer service.

Responsibilities:
  • Maintain a professional and courteous relationship with every client
  • Answer the phone and return voicemails
  • Book, reschedule, and cancel appointments
  • On-board new clients, obtain waivers, and create Client Profiles in our POS
  • Check-in and retail-out customer sessions on our POS
  • Greet customers and usher them to their service of choice
  • Administer all non-medical and non-specialty services
  • Provide service tours, sell packages & memberships
  • Execute opening and closing duties
  • Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
  • Educate clients on all Restore modalities
  • Assist in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts
Qualifications:
  • A love for health and wellness
  • At least one year of customer service experience in a retail/service environment
  • Availability to work weekends
  • Excellent communication skills
Benefits:
  • Competitive salary
  • Flexible schedule in a fun work environment
  • Access to complementary and discounted in-store services
  • Opportunity for growth

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