Sales Associate

4 weeks ago


Santa Clara, California, United States Express Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales Associate to join our Express team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking and processing transactions.

Key Responsibilities:

  • Maintain a safe and inviting store environment by adhering to company policies and procedures.
  • Assist with product launches and changes according to company standards.
  • Provide a great customer experience by delivering on all aspects of the customer experience model.
  • Process transactions quickly and accurately, reducing customer wait times.
  • Resolve customer service-related issues in a positive and professional manner.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Requirements:

  • High school diploma or equivalent.
  • 0-2 years of relevant job experience, with a minimum of 6 months.
  • Proficient in the use of technology, including iPads and registers.
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.

Benefits:

  • Medical, pharmacy, dental, and vision coverage.
  • 401(k) and Roth 401(k) with company match.
  • Merchandise discount.
  • Paid Time Off.
  • Parental leave for new moms and dads.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.

Salary Range: $23.00


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