Fashion Sales Associate

2 weeks ago


Fairview Heights, Illinois, United States H&M Group Full time
About the Role

We are seeking a highly motivated and fashion-conscious Sales Advisor to join our team at H&M Group. As a Sales Advisor, you will be responsible for providing exceptional customer service, guiding customers through our store, and actively selling our products. You will use your fashion knowledge to provide customers with the best possible experience and work closely with the store team to deliver an excellent customer experience.

Key Responsibilities
  • Provide excellent customer service and support to customers
  • Guide customers through our fashion trends, stories, and products
  • Actively promote and sell our products to customers
  • Support with commercial or operational actions to reach sales targets with store management team
  • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers
  • Use your product and fashion knowledge to share relevant information with customers
  • Contribute to a clean and tidy sales floor and back of house
  • Support with garment presentation, execution, and maintain attractive merchandise displays
Requirements
  • Passion for fashion and customer service
  • Motivated by giving customers a great experience
  • Communicative, creative, and curious
  • Motivated, flexible, decisive, and action-oriented
  • Experience working in a dynamic and collaborative environment
  • Experience working with customer service in fashion, retail, or other service-related industries
Why Join H&M Group
  • We value diverse backgrounds and strive to create inclusive and diverse workplaces
  • We pride ourselves on being a values-driven organization with a strong commitment to sustainability
  • We offer comprehensive benefits, including health insurance, wellness programs, and paid time off
  • We believe in supporting your overall wellbeing and offer a range of benefits to support your career growth and aspirations


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