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Housekeeping Team Member

2 months ago

Avon, Colorado, United States Vail Resorts, Inc. Full time
Job Summary:

As a key member of our Housekeeping team at Vail Resorts, Inc., you will play a vital role in delivering exceptional guest experiences by ensuring our facilities are clean, well-maintained, and meet our high standards. This is a dynamic and challenging opportunity for a detail-oriented and customer-focused individual to join our team and contribute to the success of our organization.

Key Responsibilities:
  • Cleanliness and Maintenance: Clean guest units, offices, and common areas, including restrooms, to ensure adherence to our quality, health, and safety standards.
  • Inventory Management: Replenish amenities and maintain inventory of housekeeping supplies in work carts and storage closets.
  • Team Leadership: Train, monitor, and delegate tasks to new employees, ensuring adherence to company housekeeping policies and standards.
  • Customer Service: Provide excellent customer service to guests, teammates, and management, responding promptly to requests and ensuring a positive experience.
Requirements:
  • Experience: 1-3 years of previous housekeeping experience, with a strong background in guest service or hospitality.
  • Communication: Ability to communicate effectively in English, with bilingual skills a plus.
  • Flexibility: Willingness to work a flexible schedule, including split shifts, nights, holidays, and weekends.
  • Physical Demands: Ability to lift and carry up to 50 lbs, stand for extended periods, and consistently bend and lift.
  • Soft Skills: Detail-oriented, self-motivating, and strong communicator, with a flexible and adaptable approach to the demands of the role.
Benefits:
  • Competitive Pay: $23.76 per hour, with opportunities for advancement and professional growth.
  • Employee Benefits: Comprehensive benefits package, including 401(k) retirement plan, employee assistance program, and referral program.
  • Training and Development: Opportunities for training and professional development, including Epic Service training and development experience.