Retail Customer Service Representative
2 weeks ago
Job Overview
Compensation: $15.00-$16.50/hour
The Retail Customer Service Representative plays a crucial role in ensuring customers enjoy a seamless shopping experience by efficiently handling transactions at the point of sale.
This position may also involve various tasks as designated by store management.Primary Responsibilities
Ensures customers receive an exceptional shopping experience.
Accurately performs cashier responsibilities while adhering to company policies during all transactions.
Maintains cleanliness and organization in all areas, following 5S principles (Sort, Straighten, Systematic cleanup, Standardize, and Sustain) excluding receiving areas.
Completes store maintenance and cleanliness tasks as assigned, both inside and outside the store.
Operates all equipment safely and according to established procedures.
Promotes a safe working and shopping environment while minimizing loss and damage.
Implements company directives, policies, and procedures in a timely, accurate, and thorough manner.
Qualifications and Skills
Must be at least 18 years of age.
High School Diploma or equivalent required.
Willingness to work a flexible schedule, including evenings, weekends, and some holidays.
Ability to lift a minimum of 50 lbs. and team lift up to 100 lbs.
Contributes to a customer-centric environment while providing outstanding service.
Communicates effectively with customers, team members, and management.
Demonstrates reliability and trustworthiness.
Ability to work independently and collaboratively within a team to complete assigned tasks.
Maintains a positive demeanor; works with urgency; demonstrates thorough and timely execution.
Adaptable with the ability to manage multiple tasks as business priorities shift.
About Our Company
Joining our team means being part of a supportive, diverse community within our stores.
We welcome all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.
We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws.
At Home is dedicated to fostering diversity and inclusion within our culture; we value and celebrate the unique experiences and qualities that each member brings to the At Home team.
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