Telecommunications Solutions Specialist
3 weeks ago
Thrive Chicago is a leading provider of telecommunications services, dedicated to delivering exceptional customer experiences and innovative solutions. Our team is comprised of passionate professionals who share a common goal: to empower our customers with personalized service and expert advice.
We're committed to fostering a culture of excellence, collaboration, and continuous learning. Our team members enjoy a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
Job Summary:
We're seeking a Telecommunications Solutions Specialist to join our team and contribute to our mission of delivering exceptional customer experiences. As a Telecommunications Solutions Specialist, you'll work closely with our customers to understand their needs and preferences, providing tailored solutions and expert advice to meet their goals.
Key Responsibilities:
- Provide personalized solutions and expert advice to customers
- Conduct thorough needs assessments to identify customer requirements
- Develop and present customized solutions to meet customer needs
- Collaborate with cross-functional teams to design and deliver customer-centric solutions
- Stay up-to-date on industry trends and best practices to drive innovation and improvement
Requirements:
- 1-3 years of experience in sales, customer service, or a related field
- Proven track record of providing exceptional customer service and solving complex problems
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders
- Ability to work effectively in a fast-paced environment and adapt to changing priorities
We offer a competitive salary of $65,000 - $85,000 per year, depending on experience, to support your growth and success. If you're passionate about delivering exceptional customer experiences and have a proven track record in sales and customer service, we encourage you to apply.
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