Sales Associate
3 weeks ago
About Fashion Nova
Fashion Nova is a leading fashion-forward and trend-driven apparel and lifestyle brand that celebrates individuality and inclusiveness. We use our platform to spread positivity and create a unique experience for our customers and employees.
Role Overview
The Sales Associate will be responsible for providing exceptional customer service, achieving sales goals, driving team collaboration, maintaining merchandising standards, and safeguarding company assets. This role requires a strong ability to work in a fast-paced environment and adapt to technology provided by the company.
Key Responsibilities
- Create a customer-centric retail experience by fostering a culture of excellent customer service.
- Maintain awareness of all promotions, products, and e-commerce advertisements to provide accurate information to customers.
- Assist in merchandising, display maintenance, and housekeeping to ensure a visually appealing store environment.
- Process and replenish merchandise displayed within the store, including price changes and inventory management.
- Operate a computerized point of sale cash register, including accurate sales information, payment processing, and refunds.
- Demonstrate a working knowledge of all retail merchandise, including price, special product considerations, and location.
- Perform merchandise receipt processing, including POS system updates, merchant inspection, tagging, stocking, and displays.
- Maintain the store appearance by keeping merchandise neatly organized and attractively displayed.
- Represent the brand through personal appearance and style.
- Ability to commute to other brick-and-mortar locations as needed.
Requirements
- High School Diploma or equivalent.
- Availability to work a flexible schedule to meet business needs.
- Excellent communication, verbal, and written skills.
- Unparalleled customer service skills.
- Able to learn or adapt to technology provided by the company.
- Knowledge of administrative aspects of store operations.
- Strong organizational skills and ability to multitask in a fast-paced environment.
- Able to communicate with customers and colleagues.
- Regular attendance is essential to this position to ensure adequate coverage and meet company objectives.
- English language proficiency, with additional languages an advantage.
Equal Opportunity Employer
Fashion Nova, LLC, and subsidiaries, is an Equal Opportunity Employer. We are committed to equal employment opportunities and pledge to recruit, hire, train, and advance qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability.
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