Healthcare Services Coordinator

6 days ago


Bullhead City, Arizona, United States Optima Medical Full time
Job Overview

Optima Medical is a leading medical group seeking an experienced Office Manager to oversee the day-to-day operations of our Bullhead City location. As a key member of our team, you will be responsible for ensuring the smooth functioning of our office, providing exceptional patient care, and contributing to the growth and success of our organization.

Key Responsibilities
  • Leadership and Supervision: Supervise administrative staff and ensure the efficient operation of all office functions, including front desk, insurance processing, and appointment scheduling.
  • Compliance and Quality Assurance: Ensure compliance with current healthcare regulations, medical laws, and high ethical standards, and implement processes to maintain and improve quality of care.
  • Patient Satisfaction: Foster a positive patient experience by troubleshooting complaints and developing process improvements to prevent recurrences.
  • Staffing and Operations: Ensure adequate staffing levels to meet day-to-day operational needs and make recommendations for process improvements.
Requirements
  • Experience: Previous experience as a Medical Office Manager or in a similar role.
  • Technical Skills: Experience with electronic medical records (EMR) systems, preferably ECW.
  • Soft Skills: Excellent organizational and time-management skills, strong verbal and written communication skills, and ability to communicate effectively with clinicians, nurses, and patients.
  • Certifications: Certified Medical Assistant (CMA) or equivalent.
Why Optima Medical?
  • Professional Growth: Opportunities for professional growth and development in a dynamic and supportive environment.
  • Leadership and Mentorship: Leadership and mentorship opportunities to help you achieve your career goals.
  • Resources and Support: Access to resources and support to help you succeed in your role.
  • Benefits: Comprehensive benefits package, including medical, vision, dental, 401(k), and paid holidays.


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