Industrial Maintenance Specialist

4 weeks ago


Commerce, California, United States Employment Solutions Full time
Job Description

Job Title: Maintenance Technician Phone Support

Location: Commerce City, CO
Schedule: Monday-Friday, 7:30 AM - 5:00 PM
Job Type: Full-time, Direct Hire
Salary: $30-$32/hour

Position Summary:
Employment Solutions is seeking a skilled Phone Support Maintenance Technician to provide exceptional customer service and technical troubleshooting support to our industrial clients. In this role, you will utilize your mechanical maintenance expertise to resolve issues related to industrial machinery, ensuring client satisfaction and smooth operations.

Key Responsibilities:

Customer Service:

  • Provide mechanical installation, repair, and maintenance support.
  • Troubleshoot machine issues using schematics, assisting clients over the phone and via email.
  • Return calls and respond to emails from clients promptly.
  • Build and maintain strong working relationships with customers.
  • Direct clients to the Spare Parts Department for parts orders.
  • Assist clients with software updates and programming for their machines.
  • Uphold high standards of client satisfaction through excellent support.

In-House Support:

  • Program and parametrize spare parts for shipment to clients upon request.
  • Offer in-house support to field technicians at client job sites.

Requirements:

  • Minimum of 3 years of field technician experience in industrial equipment.
  • Proven customer service and troubleshooting skills.
  • Strong understanding of mechanical and electronic principles.
  • Ability to read and interpret electrical and mechanical blueprints.
  • Knowledge of pneumatic and hydraulic machinery.
  • Experience with mechanical and electrical measuring instruments.
  • High proficiency in computers, especially Windows.
  • Basic math skills, including voltage conversion.
  • Positive attitude with a strong problem-solving mindset.
  • Excellent communication skills in English, both in person and remotely.

Benefits:

  • Health insurance
  • 401(k) with matching
  • Dental and vision insurance
  • Generous paid time off
  • $70 per travel day (limited travel expected)

Experience Requirements:

  • Mechanical knowledge: 3 years (Required)
  • Field service experience: 3 years (Required)
  • Blueprint reading: 3 years (Preferred)
  • Maintenance experience: 3 years (Required)
  • Industrial equipment experience: 3 years (Required)

Additional Requirements:

  • Ability to commute to Commerce City, CO (Required)
  • Willingness to relocate to Commerce City, CO before starting work (Required)
  • Preferred willingness to travel (approximately 25%)

Job Type: Full-time

Pay: From $32.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Morning shift
  • No nights

Ability to Relocate:

  • Commerce City, CO 80022: Relocate before starting work (Required)

Work Location: In person



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