Quality Assurance Manager
24 hours ago
TC Transcontinental is seeking a Quality Manager to lead the development and deployment of the Quality Management System, ensuring superior product quality and customer satisfaction.
Key Responsibilities:- Lead the Quality Assurance Laboratory, personnel, and quality initiatives at the Battle Creek facility.
- Build customer and supplier relationships to meet key performance indicators.
- Analyze customer returns and implement corrective/preventive actions with cross-functional teams.
- Manage process/product data to support Quality System requirements and customer/supplier needs.
- Drive data-based decision-making using statistical tools (SPC, pareto charts, process capability).
- Bachelor's degree (technical degree preferred) with strong leadership and communication skills.
- Extensive knowledge of HACCP, BRC Standards, and flexographic printing processes.
- Proficient in Statistics, SPC, TQM, and problem-solving techniques.
- Strong Microsoft Office skills and proven ability to lead in a manufacturing environment.
TC Transcontinental is a leader in the packaging and printing industry, as well as the top French-language educational publishing group in North America. We cultivate a sense of belonging for all and offer a range of benefits, including group insurance, paid parental leave, and educational reimbursement.
We are committed to creating a responsible and united world through our actions and innovative products. Join us in shaping the future of quality management and customer satisfaction.
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Quality Assurance Specialist
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