Fitness Engagement Specialist

2 weeks ago


Corona, California, United States Chuze Fitness Full time
Position Overview

Company Overview

At Chuze Fitness, we are transforming the fitness landscape by emphasizing hospitality, community, and empathy. Our focus is on people, creating a lively workplace where everyone can express themselves and contribute to a culture of kindness. We are looking for individuals from diverse backgrounds who exemplify friendliness, sociability, and a strong work ethic.

If you are eager to immerse yourself in the essence of hospitality, we invite you to join our team and help us make a positive impact.

Role Responsibilities

Starting compensation is $16.25 per hour.

As a key member of our team, you will play a crucial role in delivering exceptional experiences for our current and prospective members. Your daily tasks will include a mix of warm welcomes, enthusiastic interactions, proficient phone communication, guiding new members through the onboarding process, and ensuring our facility remains impeccably clean.

Key Responsibilities:

  • Welcome and engage with all members, potential members, and guests.
  • Provide information about memberships and conduct facility tours.
  • Perform daily cleaning duties to maintain a pristine gym environment.
  • Handle membership sign-ups, answer phone inquiries, process transactions, and address member concerns.
  • Assist with billing inquiries and escalate issues to management as necessary.
  • Regularly review and complete all training materials and updates in the Learning Management System (LMS).
  • Maintain knowledge of amenities, membership options, fitness programs, and equipment functionalities to assist members effectively.
  • Prepare and serve smoothies, if applicable, ensuring adherence to customer specifications and quality standards.
  • Participate in scheduled team meetings and contribute to team discussions.
Benefits and Perks

Our offerings include:

  • Complimentary CPR, First Aid, and AED training.
  • Free food handler training and certification (for locations with smoothie bar only).
  • Complimentary Chuze Fitness membership.
  • Discounts on retail purchases and with vendor partners.
  • Opportunities for training and professional growth.
  • Team-building events and annual celebrations.

*Additional benefits may be available for full-time employees.

Qualifications

Essential:

  • Availability to work a minimum of 12 hours per week.
  • Strong communication skills, both in-person and over the phone.
  • Attention to detail and multitasking abilities.
  • A collaborative team-oriented mindset.
  • Physical requirements include:
  • Ability to read, write, and communicate clearly in English.
  • Mobility around the gym, including walking and climbing stairs.
  • Bending, kneeling, and repetitive arm movements.
  • Standing for extended periods.
  • Proficiency in computer operations.
  • Capability to lift at least 50 lbs.

Preferred:

  • High school diploma or GED.
  • Experience in customer service.
  • Bilingual in Spanish.
Additional Information

Chuze Fitness is an Equal Opportunity Employer. We evaluate candidates based solely on merit. Background checks may be required for certain positions.


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