Beauty Services Professional
4 weeks ago
We are seeking a highly skilled and passionate Beauty Services Professional to join our team at Ulta Beauty. As a key member of our salon team, you will be responsible for delivering exceptional guest experiences through expert hair care services, product knowledge, and exceptional customer service.
Key Responsibilities
* Provide hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).* Meet or exceed sales goals for hair services by delivering exceptional guest service and contributing to meeting or exceeding the store's goals related to retail and service sales, guest loyalty, and retail shrink.* Demonstrate business acumen with understanding of business drivers and identified opportunities for growth.* Perform product demonstrations with guests to drive sales and the guest service experience.* Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.* Develop guest relationships through consultations and appropriate retail and service recommendations.* Demonstrate high standards of customer service and salon image standards.* Serve all guests, including walk-in guests, in a timely and efficient manner.* Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the salesfloor.* Attend mandatory trainings and meetings to enable continuous professional development.
Requirements
* Cosmetology license* Previous relevant salon experience is preferred* Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.* Proficiency with use of equipment and chemicals needed to perform technical work* Proficiency to demonstrate, recommend, and sell pro hair care and makeup products* Developed communication skills* Ability to work independently and as part of a team* Ability to build and maintain strong customer relationships, and build clientele
Working Conditions
Frequent mobility during shift
Continuous lifting and/or moving up to 10 lbs. during shift
Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift
Ability to stand for long periods of time during shift
Continuous and/or frequent coordination and manipulation of objects during shift
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